Content Moderation Policy

Effective Date: November 25, 2025

1. Prohibited Items and Goods (The Prohibited List)

The following goods are strictly prohibited from being listed, advertised, or sold on SWIVEL, as they are illegal, highly restricted, or pose a significant safety risk.

A. Illegal, Highly Restricted, and Hazardous Items

Illegal Drugs & Narcotics

All controlled substances, illegal drugs, and drug paraphernalia. Narcotics, opioids, illegal synthetic substances, and products marketed to mimic illegal drug effects.

Firearms, Weapons, & Explosives

Firearms, ammunition, firearm parts, explosives, pyrotechnics, hazardous materials, and dangerous weapons (e.g., knuckle dusters, switchblades, Tasers, pepper spray).

Alcohol & Tobacco

All alcoholic beverages and tobacco products, including cigarettes, cigars, chewing tobacco, and nicotine-containing vape products and e-juices.

Prescription & OTC Drugs

All prescription-only pharmaceuticals and medicines, and over-the-counter medicines. Unauthorized health supplements with false claims are also prohibited.

Human & Wildlife Products

Human remains, body parts or fluids, and products derived from endangered or protected flora or fauna.

Counterfeit & Infringing Goods

Fake, replica, or counterfeit goods that infringe on third-party intellectual property, including unauthorized copies of software, music, or licensed materials.

B. Other Prohibited Content and Services

  • Offensive Content: Items or content that promote hatred, racism, violence, discrimination, or religious persecution.
  • Illegal Acts: Items that facilitate illegal activity, such as hacking tools or instructions for manufacturing restricted goods.
  • Stolen/Illegal Goods: Any goods that are stolen or illegally acquired.
  • Financial/Investment Schemes: Listings for get-rich-quick schemes or MLM programs that primarily benefit recruitment over product sales.

2. Content Moderation Standards

  • Accuracy: Product descriptions must be truthful and not contain misleading claims about safety, efficacy, or origin.
  • Safety: Content must not promote unsafe practices or encourage misuse that could lead to injury.
  • Decency: Sexually explicit, pornographic, or graphically violent content is prohibited.
  • Intellectual Property: Users must have the legal right to use all text and images they upload.

3. Enforcement and Penalties for Violation

SWIVEL is committed to maintaining a safe and lawful marketplace. Violations of this policy will result in action.

A. Penalty for Major Violations (Prohibited Items)

Any instance of listing, advertising, or selling a Prohibited Item will trigger the following:

  • Automatic Account Termination: Accounts involved will be immediately and permanently terminated.
  • Withholding of Funds: Outstanding or pending payments to the offending vendor may be frozen and withheld.
  • Legal Referral: Violations involving items illegal under national law may be referred to law enforcement with user information and transaction history.
  • No Appeal: Decisions regarding Prohibited Items are final and not subject to appeal.

B. First-Level Violations

For minor infractions (e.g., poor labelling or minor inaccuracies):

  • The violating listing will be immediately removed.
  • The user will receive a formal warning. Repeated first-level violations may lead to account suspension.

Contact

If you have questions about this Policy, please contact our support team at info@swivelgh.app.

Last updated: November 25, 2025

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